Contact Us for Personalized Services!

Frequently Asked Questions

What should I do if I receive a damaged product?

We’re sorry if this happens! Please contact us within 48 hours of receiving the product, including photos of the damage for verification.
Once reviewed, we’ll process a replacement or refund for eligible items as per our policy.

How can I book a consultation for custom designs?

Consultations can be booked to discuss your needs and ensure the design is tailored perfectly for you. Get in touch with us through the form above to schedule a session, or reach out via Instagram or Facebook to request our services!

How do I personalize custom products?

Personalizing products is easy! During checkout, you'll find a section to provide your custom details, like names, dates, or messages.
If you miss it, you can email us your personalization details within 24 hours of placing the order.

Do you provide bulk orders for events?

Yes! We create & offer bulk ordering options for weddings, events, and corporate gifting. Please contact us directly to discuss your requirements.

How can I stay updated on new collections?

Follow us on Instagram or visit our website to stay informed about new launches, special offers, and updates.

Can I collaborate with you for a project?

We love collaborating! Reach out to us with your project details, and we’ll be happy to discuss how we can work together.

What happens if my digital download doesn’t work?

If you face any issues downloading or accessing your digital product, let us know immediately via email or the Contact Us page.
We’ll assist you promptly and ensure you receive a working file or a replacement.

What inspired the diverse product range at Scarroz Studio Design?

Scarroz Studio Design is founded on the belief that every individual deserves beautiful, meaningful, and inclusive products. Our founder, internationally educated and experienced, saw a gap in the market for high-quality, affordable goods that speak to a wide variety of people. From caring for seniors with Alzheimer’s or dementia, to finding the right tools for persons with special needs, to embracing LGBTQ+ inclusivity, Scarroz Studio was created to meet the needs of those who are often misunderstood or overlooked.We’ve curated a range of thoughtfully designed products to cater to diverse needs, from educational materials and special education tools to home decor and gifting solutions. Whether you're looking for unique home decor, luxury gifting on a budget, or resources to provide the best care for loved ones, you’ll find it all in one place.

What sets Scarroz Studio Design apart from other brands?

Scarroz Studio Design isn’t just about offering products; it’s about creating solutions and experiences. Our founder’s passion for upgrading spaces with unique home décor, organizing meaningful events, and curating luxurious yet affordable gifts is at the heart of everything we do. Whether it’s a custom journal, special education tools, or bespoke wedding invitations, our focus is on combining functionality, style, and personalization to create products that truly stand out.