Privacy Policy

Last Updated: July 31st, 2025

Scarroz Studio Design (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you access our website, use our services, or interact with us in any other way (collectively, the “Services”).

By using our Services, you acknowledge and agree to the practices described in this policy.

1. Personal Information We Collect

We may collect or process the following types of personal information, depending on your interaction with us and as permitted by law:

• Contact Information: Name, billing and shipping addresses, phone number, and email.

• Financial Data: Payment method details, transaction history, and payment confirmations.

• Account Details: Username, password, and user preferences.

• Transactional Data: Items viewed, added to your cart or wishlist, purchased, returned, or exchanged.

• Communication Data: Any information you provide when contacting customer support.

• Device and Usage Data: IP address, browser, device identifiers, and how you interact with the Services.

2. Sources of Information

We may collect personal information from:

• You directly (e.g., placing an order, creating an account, contacting us).

• Your device and usage via cookies or similar technologies.

• Third-party service providers (e.g., payment gateways, fulfillment partners).

• Business and marketing partners, where permitted.

3. How We Use Your Information

We may use your personal information to:

a. Provide and Improve the Services

• Process orders, returns, and exchanges

• Manage user accounts and preferences

• Customize your shopping experience

b. Marketing and Advertising

• Send promotional emails, texts, or mail

• Show personalized ads based on your behavior and preferences

c. Security and Fraud Prevention

• Authenticate your identity

• Prevent fraud and ensure safe transactions

d. Communication

• Respond to inquiries and provide customer support

e. Legal and Compliance

• Comply with applicable laws or legal requests

• Enforce terms and prevent misuse of our Services

4. Sharing Your Personal Information

We may share your information:

• With vendors and service providers (e.g., payment processors, IT services, shipping partners)

• With marketing and business partners for promotional purposes

• As required by law or legal process

• In connection with a merger, acquisition, or business sale

• With your explicit consent or direction

5. Third-Party Sites

Our Services may link to external websites not under our control. We are not responsible for the content, privacy practices, or security of such third-party platforms. We recommend reviewing their privacy policies before engaging with them.

6. Children’s Data

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect or process data from children. If you believe a child has submitted personal data to us, please contact us and we will take appropriate steps to delete it.

As of the date of this policy, we do not knowingly "sell" or "share" the personal information of individuals under 16 years of age.

7. Data Security and Retention

We implement security measures to protect your personal data. However, no system is entirely secure.

We retain personal information only as long as necessary for:

• Fulfilling the purpose for which it was collected

• Meeting legal or contractual obligations

• Resolving disputes and enforcing agreements

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Know what personal information we have about you.

• Deletion: Request deletion of your personal data.

• Correction: Request correction of inaccurate data.

• Portability: Request a copy of your data in a portable format.

• Communication Preferences: Opt-out of promotional messages via the “unsubscribe” link.

To exercise any of these rights, contact us using the details below.

Verification and Authorized Agents:
To protect your information, we may verify your identity before processing requests. You may also designate an authorized agent to act on your behalf. We may require proof of authorization and direct identity confirmation.

9. Complaints

If you have concerns about our use of your data, contact us directly. Where applicable, you may also lodge a complaint with your local data protection authority or appeal our decisions.

10. International Data Transfers

Your information may be transferred and stored outside your country. Where required, we use legal mechanisms such as Standard Contractual Clauses or equivalent frameworks to ensure adequate protection for data transferred outside the EEA or UK.

11. Changes to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. We will provide additional notice if required by law.

12. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us at:

Scarroz Studio Design
Email: scarrozstudioindia@gmail.com
Address: 17 Serang Lane, Maula Ali Taltala, 3rd Floor, Kolkata, WB, 700014, India